ISPA Awards 2007

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Broadband Buying Guide Broadband Usage Calculator: Useful tool to help you calculate your average monthly broadband usage Broadband Buying Guide: Tips on choosing your broadband package Beginners Guide To Broadband: If your new to broadband then this guide tells you all you need to know. Broadband with Free Laptops: Guide to the broadband packages which include FREE laptops Broadband Switching Guide: Guide to help you choose the right provider when you wish to switch Guide to broadband hidden fees: Guide to fees that a provider may charge which are not heavily promoted Fair Usage Policy: A comparison of different fair usage policies that various broadband providers implement Free Broadband: Advantages and disadvantages of free broadband packages ISPA Awards 2007: Winners and finalists of the Internet Service Provider Awards 2007 Broadband Glossary: Broadband related terms explained ISPA Awards 2007 ISPA Awards 2007 Best Consumer Broadband Winner: Eclipse Internet Criteria: Entrants must have 256K and above consumer broadband service . Entrants' will be tested on the following: Time to establish connection to the Internet Speed of connection to the internet Incidents of connection failure Speed of connection when downloading data from the internet Speed of connection when uploading data to the internet DNS time DNS failure Entrants will be judged on the following: Price and value for money Time from order to delivery Contract options Geographical availability Packages information Support offering and customer care Value added services Email offering The level of cap on the entrants' broadband service Finalists: Be Unlimited Eclipse Internet Entanet Namesco Seriously Internet Best Consumer ISP Winner: ntl:Telewest Criteria: Entrants must have over 250,000 users* of their Internet services. Entrants' metered or unmetered dial-up, consumer broadband services and hosting will be tested on the following: Time to establish connection to the Internet Speed of connection to the internet Incidents of connection failure Speed of connection when downloading data from the internet Speed of connection when uploading data to the internet DNS time DNS failure Performance and availability of shared web servers Entrants will be judged on the following: Diversity of packages Price per package Time from order to delivery Contract options Value added services Support offering Hosting space Value added hosting services Email offering Domain name service Anti-abuse services Corporate social responsibility credentials The level of cap on the entrants' broadband service Finalists: ntl:Telewest Orange Tiscali Virgin.net Best Business Broadband Winner: Datanet Criteria: Entrants must have 256K and above business broadband service . Entrants' will be tested on the following: Time to establish connection to the Internet Speed of connection to the internet Incidents of connection failure Speed of connection when downloading data from the internet Speed of connection when uploading data to the internet DNS time DNS failure Entrants will be judged on the following: Price and value for money Time from order to delivery Contract options Geographical availability Packages information Support offering and customer care Value added services for businesses Employee Email offering The level of cap on the entrants' broadband service Finalists: Datanet Eclipse Internet Entanet Kingston Communications Namesco Best Business ISP Winner: Claranet Criteria: Entrants must have over 250,000 users* of their Internet services. Entrants' metered dial-up or unmetered dial-up, business broadband services and hosting will be tested on the following: Time to establish connection to the Internet Speed of connection to the internet Incidents of connection failure Speed of connection when downloading data from the internet Speed of connection when uploading data to the internet DNS time DNS failure Performance and availability of shared web servers Entrants will be judged on the following: Diversity of packages Price per package Time from order to delivery Contract options Email offering Value added services Support offering Hosting space Value added hosting services Self-management facilities Domain name services offered Ability to serve diversity of businesses Corporate social responsibility credentials The level of cap on the entrants' broadband service Finalists: Claranet Datanet Entanet UKFast Zen Internet Best Dial Up Winner: Zen Internet Criteria: Entrants' will be tested on the following: Entrants' metered dial-up or unmetered dial-up, business broadband services and hosting will be tested on the following: Time to establish connection to the Internet Speed of connection to the internet Incidents of connection failure Speed of connection when downloading data from the internet Speed of connection when uploading data to the internet DNS time DNS failure Entrants will be judged on the following: Price / value for money Time from order to delivery Contract options Number of free hours for unmetered services Length of time passing before connection cut off for unmetered services Restrictions on what you can download Value added services Customer support Finalists: Biscit ntl:Telewest Orange Waitrose Zen Internet Best Consumer Email Winner: Madasafish Entrants email services will be tested on the following: Speed of email (on a round trip within ISP) SMTP Email Failures POP3 Email Failures Entrants will be judged on the following: Price and value for money Contract options Support offering and customer care Virus and spam protection Accessibility (web mail / pop3 accessible via traditional email browsers) Valued added services (free web space, free domain name, online management of account etc) Storage capabilities (limits on size and time?) Number of addresses Finalists: Biscit Madasafish Namesco Seriously Internet Tiscali Best Business Email Winner: Zen Internet Entrants email services will be tested on the following: Speed of email (on a round trip within ISP) SMTP Email Failures POP3 Email Failures Entrants will be judged on the following: Price and value for money Contract options Support offering and customer care Added value services (calendar, calendar sharing, contact manager) Email Accessibility (Compatible with Outlook, Eudora, Netscape, POP3, wireless, web mail) Mailbox options (per user) e.g. storage quotas, Attachment handling, Password change management, Address book contact manager, Auto-Reply message, Message forwarding, Custom Mail folders etc. Administration tools (Add, Delete, Disable and Edit users, Set new user defaults, View mail service configuration etc.) Virus and spam protection Server Hosting Finalists: Biscit Entanet Exa Networks Namesco Zen Internet Back to top of the page...